1. Overview

Bulls Eye Ventures Pvt. Ltd. (we/us/our) sells ClubManager — a software-as-a-service product (SaaS). ClubManager is a digital product delivered electronically. We do not ship any physical goods as part of ClubManager purchases.

2. How you receive ClubManager

● After successful payment you will receive access instructions by email and/or your account will be activated immediately (or within the processing time stated on the checkout page). Delivery is electronic — via account activation, login credentials, and/or download links.

● If your purchase includes any physical accessory (rare/promotional), that item’s shipping terms will be shown specifically on the checkout page for that item.

3. Digital delivery timing

● Standard purchases: access is normally granted immediately on successful payment (or within 24 hours if additional verification is required).

● Enterprise / custom deployments: delivery/implementation timelines will be agreed in writing in the sales/implementation order.

4. No shipping charges

● Because ClubManager is delivered electronically, no shipping charges apply for standard software subscriptions. Any physical items (if explicitly purchased) will show shipping charges at checkout.

5. International customers

● If you are purchasing from outside India, electronic delivery is the same. You may be responsible for any local taxes, duties or import rules applicable in your jurisdiction.

6. Problems with delivery

If you do not receive your access email or account activation within the stated timeframe:

1. Check your spam/junk email folder.
2. Contact our Support at [email protected] (or use the support/chat widget). Please include your order number and payment reference. We will resolve delivery issues within a reasonable time and, where appropriate, escalate to our payments team to reverse duplicate charges or re-deliver access.